储粹宫-保养与维修

Your CHUCUI PALACE jewelry is a precious item that requires proper storage and careful maintenance. The following tips will help keep your jewelry in pristine condition:

Take the time to carefully maintain your jewelry..

Always remove your jewelry when washing hands or using corrosive products to avoid irreversible damage to precious metals, gemstones, or pearls.

Avoid exposure to high heat and consider the activity context when wearing jewelry.

Preventive Measures

Before wearing, carefully check that clasps and safety catches are intact. Ensure that gemstones are securely set. If you hear a slight noise when shaking, it indicates that the gemstones are not completely secure. If rubbing the jewelry against a light fabric causes snagging, it suggests that the settings may be loose.

If in doubt, do not wear the jewelry and advise having it checked by CHUCUI PALACE after-sales service.

Jewelry Care

Your CHUCUI PALACE jewelry requires regular cleaning.

If your jewelry is set with precious stones such as emeralds, diamonds, sapphires, or tourmalines, it should be professionally cleaned by CHUCUI PALACE after-sales service.

If the jewelry does not contain the aforementioned gemstones, you can clean it yourself. Place the jewelry in warm water dissolved with cleaner, gently scrub with a small soft brush, rinse with warm water, and then dry with a soft dry cloth or air dry.

Please have your jewelry checked, cleaned, and polished by CHUCUI PALACE after-sales service annually.

Jewelry Storage

Jewelry pieces can scratch each other if they come into contact. Therefore, we recommend storing each piece of jewelry separately in a jewelry box.

Ensure that necklaces are fastened and laid flat to avoid tangling.

Do not store several pieces of jewelry together without protective measures.

Maintenance Service

CHUCUI PALACE offers an annual cleaning and maintenance service. Simply contact the CHUCUI PALACE customer service center (021-50816301) and send your items by mail for a convenient and fast maintenance service..

Repair Service

CHUCUI PALACE offers a 2-year warranty on its products, providing free repair and maintenance services during this period.

For online purchased items that require repair, please contact CHUCUI PALACE through official channels (telephone number and email address available on the website).