Delivery
Delivery Policy
The shipping costs for orders placed on the CHUCUI PALACE official website will be covered by CHUCUI PALACE. Your shipment will be dispatched within 30 days (shipping times for non-pre-sale/pre-order items or custom items will depend on the specific order). For any special circumstances, please contact the CHUCUI PALACE Customer Service Center at +86 021-50816301.
Shipping Time
After you place an order and complete the payment, we will carefully package your chosen items and arrange for delivery as soon as possible. Orders will be shipped within 30 days via SF Express with insured delivery and a secure key. The risk during transit is covered by our company. (Shipping times for non-pre-sale/pre-order items or custom items will depend on the specific order.) For any special circumstances, please contact the CHUCUI PALACE Customer Service Center at +86 021-50816301.
Changing Shipping Address and Phone Number
If you have any questions about changing the recipient's information, please contact the CHUCUI PALACE Customer Service Center at +86 021-50816301 as soon as possible. Our Customer Service Center is available to assist you every day from 10:00 AM to 10:00 PM.
Shipping Costs
Shipping costs for orders placed on the CHUCUI PALACE official website will be covered by CHUCUI PALACE.
Media
